Based on research findings, it has been demonstrated that the effective utilization of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions plays a vital role in the success of businesses. According to a 2018 survey conducted in the United Kingdom, 53% of IT developers consider these systems a top priority.
Moreover, as per the Panorama ERP report of the same year, 95% of businesses experienced an improvement in their business processes after the implementation of an ERP system. This is attributed to the three major benefits that these systems offer: reduced process time, enhanced collaboration, and centralized data management.
In line with our commitment to enhancing enterprise productivity, Microsoft is introducing its next-generation AI, Microsoft 365 Copilot. This innovative solution is designed to drive efficiency and streamline operations, enabling organizations to achieve their objectives with greater ease and effectiveness.
The said system application is currently in testing with selected commercial customers. Copilot harnesses the capabilities of expansive language models (LLMs) alongside enterprise data and Microsoft 365 applications, thereby fueling innovation, optimizing efficiency, and elevating competencies.
Copilot will operate in conjunction with Microsoft 365 clients in dual capacities. Firstly, it will be integrated within the commonly utilized Microsoft 365 applications such as Word, Excel, PowerPoint, Outlook, Teams, and numerous others.
The company also announced an entirely new experience: Business Chat. Business Chat works across the LLM, the Microsoft 365 apps, and a customer’s calendar, emails, chats, documents, meetings, and contacts to do things that people couldn’t do before.
Copilot offers a customer-centric approach. Clients have full autonomy to determine which tools to retain, amend, or eliminate. Leveraging these novel resources, individuals can amplify their creativity in Word, heighten their analytical proficiency in Excel, enhance their expressiveness in PowerPoint, optimize productivity in Outlook, and foster better collaboration in Teams.
The Corporate Vice President of Modern Work and Business Applications, at Microsoft, Jared Spataro stated “Copilot combines the power of large language models with your data and apps to turn your words into the most powerful productivity tool on the planet,”
“By grounding in your business content and context, Copilot delivers results that are relevant and actionable. It’s enterprise-ready, built on Microsoft’s comprehensive approach to security, compliance, privacy and responsible AI. Copilot marks a new era of computing that will fundamentally transform the way we work.”
Grounded with AI principles and responsible AI standards, and supported by extensive research spanning several decades, Microsoft has developed 365 Copilot with a steadfast commitment to safeguarding data security and privacy in the corporate realm.
In a recent announcement last month, Microsoft unveiled Dynamics 365 Copilot as the first-ever AI Copilot in CRM and ERP, delivering next-generation AI capabilities to all aspects of business operations. Building upon this groundbreaking development, Copilot is now being introduced to all Microsoft productivity applications, including Word, Excel, PowerPoint, Outlook, Teams, Microsoft Viva, Power Platform, and numerous others.